Thubelihle Sithole

Hello, I am Thubelihle Sithole

Email

coo@gongonet.co.za

Phone

+27 81 785 3615

Website

www.gongonet.co.za

Short biography​

Results-driven Chief Operating Officer specializing in operations management for the electronics
repair industry. Focused on optimizing processes, enhancing customer satisfaction, and driving
profitability. Committed to expanding service offerings, including the installation of cameras and Wi
Fi solutions. Adept at building strong teams and implementing innovative solutions to meet market
demands, positioning the company for growth in a digital landscape.

Skills​

1. Process Improvement: Skill in making operations more efficient and effective.
2. Customer Service: Experience in understanding and meeting customer needs.
3. Strategizing and Problem Solving: Ability to plan for growth and quickly resolve issues

Process Improvement
Customer Service
Problem Solving

Experiences

Maths Tutor
at UkuKKIM (Velabahleke high school)
[2020 – Present
COO
Gongonet
2024 – Present
gongonet

Professional skills​

Customer Service
97%
Problem Solving
8599%

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