Malusi Ngcongo

Hello, I am Malusi Ngcongo

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Email

ceo@gongonet.co.za

Website

www.gongonet.co.za

Download Resume

Short biography​

Dedicated and well-trained Tech Support Technician with over 2 years of experience in providing
technical support and solutions to clients. Adept at troubleshooting hardware and software issues,
with a strong commitment to customer service and enhancing user satisfaction.

Skills​

• Proficient in Windows and macOS operating systems
• Strong knowledge of networking protocols and troubleshooting
• Experience with remote support tools (e.g., TeamViewer, Any Desk)
• Excellent communication and customer service skills
• Ability to work under pressure and manage multiple tasks

Networking Protocols
Operating Systems
Customer Service

Experiences

Technician
Gongonet
202 - Present
gongonet

Professional skills​

Operating Systems
97%
Networking and cybersecurity
8599%